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Refund Policy
Last updated: June 2026
At Meridian, we want you to be completely satisfied with your purchase.
If you are not satisfied with your order, please review our refund and return policy below.
30-Day Returns
We offer a 30-day return period from the date your order is delivered.
To be eligible for a return, your item must:
• Be returned within 30 days of delivery
• Be in its original condition
• Include all original accessories and packaging where possible
• Show no signs of misuse, damage or excessive wear
Change of Mind Returns
If you change your mind about your purchase, you may return the item within the 30-day return period.
Customers are responsible for all return shipping costs associated with change-of-mind returns.
Original shipping charges are non-refundable.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.
Where appropriate, we may offer:
• A replacement product
• A full refund
• Another suitable resolution based on the circumstances
To assist with your claim, we may request photographs or additional information regarding the issue.
Refund Process
Once your returned item has been received and inspected, we will notify you of the outcome of your refund request.
Approved refunds will be processed to your original payment method.
Please note that it may take several business days for your financial institution to process and display the refund.
Non-Returnable Items
For hygiene, safety or legal reasons, certain items may not be eligible for return once used.
Any exclusions will be clearly stated on the product page where applicable.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders that have already been processed or dispatched may not be eligible for cancellation.
How To Start A Return
To begin a return request, please contact:
Please include:
• Your order number
• The email address used during checkout
• A brief description of the issue
Contact Us
If you have any questions regarding returns or refunds, please contact our support team.
Meridian
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